HWTN Streetlights

2021-22 Progress & Current Resources

The HWTN streetlight effort Phase 1 starting Oct 2021 has identified 92 outages, with 86 (93%) being fixed as of Nov 10, 2022.  Progress made is thanks to collaboration between the City Of Milwaukee, Milwaukee Water Works, Milwaukee County & HWTN trustees/members.  Progress has occurred despite significant funding and staffing constraints on Milwaukee’s citywide street lighting infrastructure and maintenance efforts (see jsonline reporting). The HWTN “light level” can only be maintained via a Phase 2 – the timely and accurate reporting of outages by all HWTN members and residents.  To this end, a flow chart and 3 streetlight reporting guidelines have been developed to help communicate where and how to report outages in a quick, clear, consistent and trackable manner.  As of 01-NOV-2022, all HWTN members/residents are requested to directly report found outages on their own as described below.

HWTN streetlights are divided into primarily 2 groups described below with associated reporting methods.

Group A:  Streetlights on BOTH SIDES of streets within and bordering HWTN – except for those streetlights along both sides of Lincoln Memorial Drive or actually within the confines of Lake Park.

Streetlight outages in Group A are to be reported directly by residents to the City Of Milwaukee, either online via www.city.milwaukee.gov  OR via the MKE Mobile Action phone app (see links to guidelines below).

Group B:  Streetlights along both sides of Lincoln Memorial Drive or within the confines of Lake Park.

Streetlight outages in Group B are to be reported directly by residents to Milwaukee County via www.countyparks.com (see links to guidelines below).

Note:  There are additionally some “pole lights” (about 14) between and behind some commercial or multi-unit residential buildings that are “off street”.  These pole lights are maintained by WE Energies and can be found at www.we-energies.com/slo/.  Although WE-Energies calls them “streetlights”, they’re different than the hundreds in Groups A & B in that they’re not right on city named streets.  Any of these WE Energies maintained “off-street” pole outages can be reported directly via www.we-energies.com/services/streetlight.

Sources for this write-up and the guides include the 4 websites referenced above and communications with employees of the City Of Milwaukee, Milwaukee Water Works, Milwaukee County, WE-Energies and other HWTN trustees/members.

Reporting Guidelines

HWTN Streetlight Outage Reporting Flowchart
HWTN Streetlight Outage Reporting City Of Mke Online
HWTN Streetlight Outage Reporting MKE Mobile Action
HWTN Streetlight Outage Reporting Mke County Online